More maintenance

Uncategorized  ||   May 21, 2013   ||   0 comments

I’m not kidding. Yesterday I received another scheduled maintenance “warning” mail.
The maintenance is scheduled for next Sunday, and it’s yet again concerning a network upgrade – more precisely, this time SH is updating their network routers – which means there could be some downtime.
In any case, here you have all the main details of this maintenance, as usual, copied and pasted from the mail Surpass sent to me (personally, I understand very little of it, but I’m not the brightest one in these things).

Maintenance Type:
We are upgrading the line cards on our network routers; our team will be taking the routers offline one at a time to upgrade their line cards, improving performance and capacity into the future.

Maintenance Window:
Sunday, May 26th @ 1:00AM – 5:00AM EDT

Datacenter:
Orlando NOC

Estimated Downtime:
We understand the importance of little to no downtime while performing maintenance and for this reason we will be doing everything we can in order to expedite the procedure. Although we do not anticipate any real downtime during this process, there is potential for some latency and/or packet loss during the maintenance window. Due to the nature of the maintenance, we will experience reduced capacity (50%) between our network POP in Miami and our facility in Orlando during the maintenance window. This should not directly impact any of your direct services but we still wish to provide you notice so that you are aware of the work being done to improve the capacity and stability of our network.

Yesterday’s maintenance – biggest one since site’s opening – caused no downtimes at all at the site; next sunday’s one will surely do the same, but it was my host’s duty to inform you of this.

See you all on next…maintenance, I guess. xD Take care. ♥

Big Maintenance – Upgrade

Uncategorized  ||   May 14, 2013   ||   0 comments

SurpassHosting sent me a scheduled maintenance “warning” yesterday, but I think this is gonna be slightly different from the previous ones, because it is due to a server upgrade; this means the server could be off for longer than it is on minor maintenances (SH warns the server capacity will be half of what it is normally) and Ravissant could possibly have some dowtime. SH usually never lets that happen but, int the extreme case it does, you will know the origin of the issue.
Anyway, here are the maintenance data.

Maintenance Type:
We will be performing an upgrade to one of our edge routers in order to increase capacity.

Maintenance Window:
Sunday, May 19th from 5:00AM to 2:00AM EDT

Datacenter:
Orlando DC.2

Estimated Downtime:
We understand the importance of little to no downtime while performing maintenance and for this reason we will be doing everything we can in order to expedite the procedure. Due to the nature of the maintenance, we will experience reduced capacity (50%) between our network POP in Miami and our facility in Orlando during the maintenance window. This should not directly impact any of your direct services but we still wish to provide you notice so that you are aware of the work being done to improve the capacity and stability of our network.

This is the first part of a 4-parts maintenance that’s gonna take place in the next months.

I’m sure everything will go as smoothly as usual, though, but for any concern and/or issue, I’m at your disposal.
Bye guys, and take care. ♥